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Why do the reviews of other people’s offers automatically appear under my store’s offer?

SWETIYOU
#8 Zapaleniec#

别人offer的评价为什么自动跑到我店铺offer下面了

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11 ODPOWIEDZI 11

la_nika
Moderatorka
Moderatorka

@SWETIYOU These are not reviews of offers, but opinions about the product and are common for a given product in the Allegro catalog, because it is the same product, so the opinions concern the same thing. Each review includes information from which seller the person issuing the review purchased the item.

   Monika
   Moderatorka
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SWETIYOU
#8 Zapaleniec#

But for the same product, they have quality differences.
Others sell products of poor quality, but customers give them negative reviews,
I sell high-quality products, and this negative review is also displayed together.
This has seriously affected my product.
This is a very unreasonable way.

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SWETIYOU
#8 Zapaleniec#

Even if there is a store name after each review,
But I believe no customer will look at that when making a purchase,
They only look at ratings and content.
So as to determine whether to purchase or not

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LEW433
#21 Demiurg#

Bo tak to tu działa.

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SWETIYOU
#8 Zapaleniec#

This approach is simply a disaster.
The same product also has quality differences, and customers give negative reviews for products with poor quality. Display all together under high-quality products.
This seriously affects the conversion rate of the product.
Reduced customers' desire to purchase

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la_nika
Moderatorka
Moderatorka

@SWETIYOU if you sell products other than those that your offers are linked to, you should improve the linking. Offers should be linked to the same products. If someone else is selling "lower quality" products, then they are not the same products you are selling, so they should not be linked at all.

   Monika
   Moderatorka
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SWETIYOU
#8 Zapaleniec#

A simple example.
Firstly, the image, title, description, and attribute parameters of the offer are all the same.
The platform will definitely consolidate these offers into a product catalog.

But he is selling counterfeit goods, and the actual materials used in his products are of poor quality. Only customers who use them will know.

Please tell me, what should I do in this situation?

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Halfrunt
#20 Guru#

if you think your products are different "better" then you have to sell them under your brand. registered trademark, buy and assign EAN codes, prepare new photos from a new perspective and enter them into the product catalog. Because now you base it on a photo of a product from a Chinese factory, where do all the sellers get it from, how are customers supposed to know that your products are better? if they look the same in the photo?

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SWETIYOU
#8 Zapaleniec#
Customers know the quality of the product during the use process after purchasing.
 
Because other sellers copied my offer information and listed it.
But the actual materials used in the products he sells are of poor quality.
 
After purchasing his product, customers leave negative reviews due to poor experience.
This also directly affects my product.
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Halfrunt
#20 Guru#

and that's the problem of this portal, which all sellers struggle with. Only those who sell cheap, often worse quality counterfeit and connect to the offer, thereby increasing sales, have no problem.

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SWETIYOU
#8 Zapaleniec#
I don't know what the official designers are thinking.
 
This garbage mode has also been launched online
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