My money has disappeared inexplicably!

[chenzu112]

I was forced to close the store in April due to the problem of data verification. In June, I thought I could withdraw the money, but I have only received a reply from allegro: "  Hello,
Thank you for message.

The payment operator is currently in the process of verifying your registration application.
You should have received confirmation of the approval of your application by email. We apologize that it is taking so long. 
If the payment operator needs further documents, they will contact you by email. 
I hope the registration process will go well.

This message was translated automatically. English message is legally binding." Then I saw on my account on June 13 The funds were suddenly withheld, and I have not received the money so far, where did my money go? I did not do anything illegal! I just want my funds back, please tell me how? ? ? ? ? ?

[nat_not]

@chenzu112 I see that you are already in email correspondence on this issue. Please wait for next mail.