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Foreign sellers find a safety alert at the bottom of each of your product pages

GretchenStudio
#7 Wielbiciel#

We are a new foreign seller, and we found that at the bottom of every product page, there is a safety warning for buyers. How do foreign sellers view this safety tip? Do you have the same feeling as us that it is not safe to buy from foreign sellers? But here's the funny thing that seller's information is fully public in the same spot. 屏幕截图 2024-03-22 181810.png

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9 ODPOWIEDZI 9

komis-bell
#21 Demiurg#

We can't see the picture. Do you mean this sentence at the bottom?

komisbell_0-1711104252960.png

You have nothing to worry about. Standard information that the buyer's data will be transferred outside Europe where our personal data protection regulations do not apply.
Formality.

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GretchenStudio
#7 Wielbiciel#

Thanks for your help. Do you think buyers are worried about that?

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komis-bell
#21 Demiurg#

Most buyers don't look at this tab at all.

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GretchenStudio
#7 Wielbiciel#

This is a new experience for us and we have never seen this kind of security alert on e-commerce platforms in other countries where we also operate.

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komis-bell
#21 Demiurg#

This is not a security alert but information for buyers that their personal data will be transferred outside of Europe.
In the EU, we have strict regulations on the protection of personal data.
More here.

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GretchenStudio
#7 Wielbiciel#

Thanks for your help.

Are there any regulations to protect the seller's information that you can share? The seller's information is all public.

We have recently received several promotional and suspected scam emails, and we are not sure where the other party obtained the contact information.

 

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komis-bell
#21 Demiurg#

There is no such thing as seller protection. You need to take care of your own security and verify incoming messages. Sellers' data must be publicly available, so scammers have an easier task in this case.

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GretchenStudio
#7 Wielbiciel#

It's a disaster.

We've decided to ditch Allegro because there are just way too many technical and service issues.

Thank you so much for your help!!! **piiip** you all the best.

 

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GretchenStudio
#7 Wielbiciel#

**piiip** you all the best!

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