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Zapasy starsze niż 180 dni są usuwane i niszczone

SWETIYOU
#8 Zapaleniec

Jeśli chodzi o kwestię usuwania i niszczenia zapasów po upływie 180 dni, czy możemy dodać jakieś dodatkowe warunki? Na przykład, czy zapasy zostaną zniszczone tylko wtedy, gdy w ciągu ostatniego miesiąca nie będzie żadnych rekordów sprzedaży ani zakupów?

Niektóre produkty były już sprzedawane, ale platforma nagle je wszystkie zniszczyła. To bardzo niesprawiedliwe.

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4 ODPOWIEDZI 4

matt_rose
Moderator
Moderator

Hey there @SWETIYOU, if it's possible, please explain in English what problem did you encounter. The more details, the better. This way I can fully understand and try to help 🙂

   Mateusz
   Moderator
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SWETIYOU
#8 Zapaleniec

Regarding the issue of inventory being removed and destroyed after being over 180 days old, can we add some additional conditions? For example, only if there are no sales records or no purchases in the past month will it be destroyed?

Some products were already being sold, but the platform suddenly destroyed them all. This is very unfair.

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matt_rose
Moderator
Moderator

Thank you for clarification @SWETIYOU.
Did you add the removal address (you can find it here) in your Sales Center?
If so, all the products you mentioned will be sent back to you.
Without the return address, we cannot process the returns, and the items will need to be disposed of.
You can read more about the rules here.

   Mateusz
   Moderator
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SWETIYOU
#8 Zapaleniec

@matt_rose 

These rules are unreasonable.
Seasonal products are perfect for sale at this time of year.
But your system simply removes them.
This is unreasonable.

My suggestion: If a product is over 180 days old but has been purchased within the past month, do not remove it.

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