Hello @Client:132902554, on Allegro, its usually best to contact the particular seller you bought your item from. Because its him who is responsible for sorting out similar situations, when not everything was in order. In this particular case I recommend starting a Discussion on the Allegro website (via the button Lodge a complaint button) in your Purchase history - allegro.hu/allegro-fiokom/vasarlasok/vasarlasi-elozmenyek
There you can directly talk and resolve the situation with the seller. In Discussion you can also call for help of our Allegro support 🙂
Important thing is that purchases on Allegro are safe and protected thanks to Allegro safe purchase, so you don't have to worry about any issues that might occur with your order.
Marek
Moderator
