Item return without Polish bank account number

[Client:99131963]

Hello,

Hope that you would be able to help me.

I have bought a faulty item and I **piiip** to return it. Sellers requires to fill Allegro return form, however, I do not have a Polish bank account number (26 digits). How the return could be solved?

Thanks.

[la_nika]

@Client:99131963 how did you pay for this item?
The solution here is to put any polish account number (your polish friend or family) because when the seller return your money through Allegro Finance it will be transfer to the same method as the one that you used to pay for it. So you can send him a message to make sure that he will use Allegro Finance. 
You can also ask the seller to return the money to your card because you are not obliged to use the return form, you can inform him about the return via e-mail for example. And he can still receive the transaction discount (the chargeback) if he'll show us the confirmation of the return.   

[la_nika · Accepted solution]

Hi @Client:99131963! I have a special update in that matter. You can add your number account in the return form even if it is not a Polish number. The form should look like this:

but we are still working on that so you might notice some changes later on 🙂