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Mybenefits vaucher is not working in "your discounts" section

Client:87523667
#1 Nowicjusz#

I bought a vaucher from Mybenefits and the code contains 13 digits and the website doesn't accept it, what should I do ?

and yes, my purchase is within the supermarket category which should work

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5 ODPOWIEDZI 5

ko_alka
Była Moderatorka
Była Moderatorka

@Client:87523667 Hello 🙂 You just don't see your coupon? Send us the voucher code to the address karty@allegro.pl 

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Client:87523667
#1 Nowicjusz#

I see the coupon but then the popup screen is getting frozen and the ADD button is grayed out, the X to close the popup screen is not working.

Client87523667_0-1702991147816.png

 

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ko_alka
Była Moderatorka
Była Moderatorka

@Client:87523667 Try clearing your cookies. Or maybe this code is incorrect, are you copying it from the MyBenefit website?

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Client:87523667
#1 Nowicjusz#

Thank you for your help, I don't know why it didn't work, I copied/paste, I tried typing but in vain.

then I decided to download the Allegro app, and the code worked there, looks like a technical issue in the website.

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ko_alka
Była Moderatorka
Była Moderatorka

@Client:87523667 Thanks for checking it out and for coming back with feedback!

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