Parcel is lost ?

[Client:104687744]

What to do if you still haven't received your package? How long are parcels delayed?

[la_nika]

@Client:104687744 here you can check the information about this package. I've checked that you are in contact if you need our support, ask for our help in the discussion. If you don't want this order you can resign because of the delay. 

[Client:104687744]

Hello,
All I Know, my parcel collected from airport terminal

14 maj 2023, 12:45
next
16 maj 2023, 05:20

"If need any help, please contact: Last mile courier=>In post. Tracking No.: 520118013687100108813616 Tel: 722,444,000 746,600,000 Tracking website: https://inpost.pl/en/find-parcel"

But it never arrived at In Post (the local post office).
I'm going on vacation and just can`t wait.
Maybe there is a chance to find out what's wrong with my package, but I don't know

[Monika__L]

How did you find info about airport terminal? Your link is saying that 

5 May 2023, 20:33

Prepared by the Sender.

The Sender informed us that they had prepared the parcel for shipment. The journey of the parcel has not yet begun.

So it hasn't been sent at all.

[Client:104687744]

That information I have found in a "Pełna historia przesyłki"
Besides, the seller assured me that the parcel had been sent
I have a correspondence with the seller.
Delivery time expired, the package was supposed to arrive by May 18th.

I sould admit, Order placed May 5 
You claim that the parcel has not yet been sent, but today is May 25th.
Where is the truth?