I have been trying to place an order as a company for a very long time now, and the experience has been genuinely frustrating.
I eventually figured out how to add my company billing information to my account — that alone took way too long. But now, when I go to checkout, I am asked to check a box to request an invoice, and I can only enter personal information. There is no way to select my company details, even though they are saved in my account settings.
I have checked every single setting I can find. There is no visible option to switch to a company purchasing mode or to link my saved company information to the invoice request at checkout.
This is a fundamental UX issue. I have spent more time trying to figure out how to buy something than actually looking for products — which should never happen on any e-commerce platform.
Can anyone explain the exact steps to place an order with a company invoice? And can the Allegro team please look at this flow? It is not intuitive at all for business buyers.
