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Why I paid twice if I cancelled the order?

Client:104498157
#7 Wielbiciel#

Hello on 10.08.2022 i make order for 2645.80 zl then i cancel some order about 1599,80zl. Today morning i received mail that 1599.80zl was on my bank account and after 20:00 Allegro again take from me 2645.80 why? I should pay only 1045 zl other i was canceled. Why you take again whole amount? Could you help me to solve this problem?

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1 ODPOWIEDŹ 1

la_nika
Moderatorka
Moderatorka

Hi @Client:104498157 Sorry for the late reply! This issue has already been resolved in case number 25449429. I hope that now everything is correct. If you have any questions please feel free to ask them I will be happy to help.

   Monika
   Moderatorka

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