I can not see my products listings in "My assortment"

[Client:143105208]

Hi I cannot see my product Listings Under "My assortment" section in seller central. We had already so many products listings available on store but now the Inventory is showing empty. Is there an issue with account or anything else. How can i fix this issue.

[la_nika]

Hi @Client:143105208!  I understand this is related to a different account?
Please note the filter you have selected, especially the offer status and offer format filters.
In order to check this precisely, I need information about which account you are writing about.

[Client:143105208]

Hi here is the account I'm writing about : 138638128

I have checked filters also and tried to clear but products still don't show. When we try to list new item we get the error I will share screenshot also. We have all products already listed when I search using EAN it shows uploaded listing but when I try to fill form it gives out this error.

Please explain and provide assistance in restoring back our listings. Thanks 

[Syrena_zT]

@Client:143105208 There are no active offers on the account you provided. Please check that the account number you provided is correct. In addition, the account you specified is a regular account, not a business account. 

[Client:143105208]

Hi if there is any update on the issue please update me via email or here. Thanks