Rgarding to coins campaign
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Dear Teacher,
Hope you are well!
I received several emails regarding to the coins campaign bonus( see bellow first picture). Base on the meaning of the email, I have 100 coins to use although I haven't received enough ratings. However, when I go to the coins section to activate the coin package, there is no responding to the activation(see bellow second picture). Do you know why I was informed by the emails to be qualify to use the coins but I could not activate the coins package?
Look forward to your kind guidance!
Best regards!
Andy
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Hi @KEENPICE, we will check your account and I will get back to you with an answer as soon as possible.
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@KEENPICE I have an additional question for you. What exactly happens when you click on the "activate package" button?
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Dear Ola,
Thank you very much for your quick reply!
When I click the "activate package" button, there is no any responding. It always stays at the same page as bellow picture no matter how much times I click the button.
Regards!
Andy