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Good afternoon! I ordered a product that didn't suit me. I returned it, but the seller refused to refund me, claiming the product was damaged, which is not true. He also wrote that it was due to disrespect for the seller. This is all a lie! I sent him the product in the same condition it arrived in. And I wasn't rude to him.
Hello @Client:117663128, please let me know which order you are mentioning in your post. I will check it out.
Rower dziecięcy - proszę sprawdzić informacje.
Ale w jakim celu?
Good afternoon! I ordered a product that didn't suit me. I returned it, but the seller refused to refund me, claiming the product was damaged, which is not true. He also wrote that it was due to disrespect for the seller. This is all a lie! I sent him the product in the same condition it arrived in. And I wasn't rude to him.
OK.
let’s do it this way. Open the guide,
https://spolecznosc.allegro.pl/t5/blog/dyskusja-na-allegro/ba-p/324580
use a translator, and stick to what’s written there.
Dziękuję, już to zrobiłem. Teraz czekam na odpowiedź.
@Client:117663128 no to czekaj, bo sprzedający ma 24h na odpowiedź, ale jeśli to był zwrot, to niestety, ale sprzedający ma prawo pomniejszyć kwotę i Allegro nic z tym nie zrobi, co najwyżej odda Ci kasą z AOK😉