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我是卖家。遇到恶意差评

chenchanglong
#7 Wielbiciel#

My store received a malicious bad review, and because the product was detained and stopped at customs, I chose to re-ship it. And I chose to refund the buyer in order to make up for the buyer's loss. However, the buyer gave me a bad review before receiving the product. I hope the customer service can help solve it.

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1 ODPOWIEDŹ 1

Halfrunt
#20 Guru#
No ładnie krzaczki. When the customer receives the parcel, send him a request through the system to change his comment.
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