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I cannot connect products to the catalog

Lichi009
#1 Nowicjusz#

我手动一个一个上架产品时,点击LIST YOUR ITEM, 系统总是提示要求关联别的产品,点击Connect offer with catalog 后,上架产品的参数都变成连接产品的参数了,但是这两个产品完全不是一个品类,为什么系统会提示要把他们关联到一起呢?
例如我要上架一个手表表带,但是要求关联的产品确是无人机遥控器的挂绳,他们是两个不同品类的产品,
上架OK 后点击 see product details, 显示无人机遥控器挂绳的基本参数和SKU,而且产品品类也变成无人机遥控器挂绳的了

手表表带对应品类应为:
Electronics - Phones and Accessories - Smartwatches and Accessories - Bands and Bracelets
但是点击后手表表带的品类变成如下:
Allegro - Collections and Art - Collections - Model Building - Remote-controlled - Parts and Accessories
我实在不明白为什么两个完全不同品类的产品要关联到一起,而且关联以后要上架产品的基本参数都变了,
还请贵处帮忙指点迷津!
多谢!

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3 ODPOWIEDZI 3

mdrogeria
#21 Demiurg#

kombinuj ....

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Methrylis
#13 Ambasador#

I tak oto problem z tym bublem, jakim jest katalog, stał się międzynarodowy! 

@Lichi009 能否提供报价单号和EAN? 版主可以提供帮助并将报价移至正确的类别。 但不幸的是,目录是个大问题,因为它不能很好地工作。
在这里用英语交流更容易。 😉

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ko_alka
Była Moderatorka
Była Moderatorka

@Lichi009 Hi. 🙂 If your offer has been combined with another product, you have probably entered the EAN code that corresponds to a different product. Are you sure you are entering the correct EAN code? If so, you can file a bug report with the product: https://allegro.pl/for-sellers/how-to-report-a-bug-in-a-product-7GLKdmzLgfe 

You can also give me this EAN code and offer number, I will check what is going on.

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