Regarding order 2db34070-6eee-11f1-a134-63b1179574f8: a new employee mistakenly listed an item that

[Haofeng-PL]

Regarding order 2db34070-6eee-11f1-a134-63b1179574f8: a new employee mistakenly listed an item that is actually out of stock, so we would like to cancel the order. However, since the customer selected "Cash on Delivery," I cannot find an option to cancel it. Could you please show me how to cancel the shipment? Thank you very much.

[nat_not]

@Haofeng-PL As a seller, you cannot cancel an order in our system. Please contact the customer and explain that a mistake was made and the order will not be fulfilled.