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Forgot to write a return code on the package

Client:108951853
#7 Wielbiciel#

Hi everyone, could anyone please help me to solve out my issue. I reported a return of the item in Allegro, left in allegro one locker using allegro generated code, but I forgot to mention the return code on the package itself. The package has been remaining in the locker for the 4th day already and no courier takes it. In app I only see the status 'parcel dispatched' what should I do in this situation? Thanks in advance!

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2 ODPOWIEDZI 2

Allegro_One
Ekspert Allegro.pl

@Client:108951853 Hi! Don't worry! For future, it is saver to write the code on the package, but we should manage it anyway. Sorry that it takes a bit longer to pick up the package!

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Client:108951853
#7 Wielbiciel#

Thanks for your response, am I right to understand that in this case I don't have to do anything and I just should wait until the package is picked up? How long can it take?

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