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I entered a 100pln gift card on my allegro app, but it shows me I cannot use it on my product.

Client:115628915
#7 Wielbiciel#

So I entered my gift code into allegros dn it shows me that I have 100pln discount that can be used “anywhere” but when I try to use it on a PayPal gift card it shows me that I cannot use it and it’s not available. On the other hand when I try to buy something else like a valorant gift card it doesn’t even pop up. What should I do?

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7 ODPOWIEDZI 7

la_nika
Moderatorka
Moderatorka

@Client:115628915 I'm sorry, but this won't work. You cannot lower the order amount with a gift card to pay for another gift card.

   Monika
   Moderatorka
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Client:115628915
#7 Wielbiciel#

But this has worked in the past for me 

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N_Nitka28
Moderatorka
Moderatorka

@Client:115628915 from July 1, you cannot pay with gift cards in the "Codes and top-ups" category. More information you can find in the Allegro Finance Gift Cards Terms and conditions. 

   Nicol
   Moderatorka
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Client:92037345
#1 Nowicjusz#

Hi,

I have the same issue. But i get it. However, i tired my voucher on multiple products and it doesnt work at all. I cant use it on anything.

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w_kiwi
Moderatorka
Moderatorka

@Client:92037345 Please write to us via the form, quoting the coupon code.

   Wiktoria
   Moderatorka
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Client:102848076
#1 Nowicjusz#

Where is the form? I've filled out some form that Allegro will reach me, but I can't use my gift card in any product, even in the "culture something" section! I would like to request refund of my gift card, please.

 

Screenshot 2024-11-10 041034.png

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w_kiwi
Moderatorka
Moderatorka

@Client:102848076 Your ticket number 46108587 is waiting in the queue. 

   Wiktoria
   Moderatorka
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