refund item without smart

[Client:125285277]

Hey everyone. I am new here, ordered mattress and it has issue, want to send it back.

Please tell me how is it done? Should I pack it and put it in some locker or what?

[MiMary]

Hi, @Client:125285277. In this article you will find a description of the return process. I encourage you to read it.
If you want to send the product back but you don't have a Smart, you will need to send the package on your own, by any courier.

[Client:125285277]

Thank You for answer 🙂