What I have to do when the seller is rude and humiliate the buyer because the buyer is foreign?

[Client:62444226]

I would like to know what I can do when the seller is rude and say that "if you don’t  know read in polish next time don't buy". Its the Allegro just for polish speakers?

[pinsplash]

@Client:62444226 Just out of curiosity - in which language was the description of the product? Was anything mentioned that seller speaks any other language? Based on what factors do you expect him to speak English? Are you aware that Google has a translator?

[Client:58025408]

You have to use google translate
to translate auction descriptions,
or ask sellers before buying,
then you will avoid such situations. Good luck

[Client:62444226]

There is a English version of this site!

[mr_oma · Accepted solution]

@Client:62444226, thank you for your message. I also saw that you contacted us on this matter via e-mail spolecznosc@allegro.pl

I would like to emphasize that at Allegro there is no place for disrespect. We have taken appropriate steps in this matter. I also see that someone from Allegro contacted you. I hope this will not happen again.

[Client:62444226]

Thank you so much for the kind answer, I don't know how to avoid to receive messages from this seller. It's possible to block? 

[mr_oma]

@Client:62444226, unfortunately, we are unable to prevent the Seller from sending messages to the Buyer. However, in your e-mail correspondence, we asked you for screenshots of these messages. We will also contact the Seller.