How to delete listing(product)?

[Zoomyo]

We want to delete some of our products can anyone please assist us how to do it?

[la_nika]

@Zoomyo please let me know which products you would like to delete?

[Zoomyo]

Do I have to provide SKUs of the listings?

in case of yes:

ZY331100000125
ZY330700001052
ZY330700000180
ZY330700001050
ZY330700001061
ZY330700001059

[mr_oma]

@Zoomyo, can you provide EANs?

[Zoomyo]

Yes, sure 

       SKU                                 EAN
ZY331100000125   4251597404399
ZY330700001052   4251597420252
ZY330700000180   4251597420054
ZY330700001050   4251597420061
ZY330700001061   4251597420108
ZY330700001059   4251597420085

[Zoomyo]

@mr_oma, We have active listing with same SKU and EAN. We only want to delete the ended listings. If you want I can also provide allegro listing no. 

       SKU                              EAN                      Allegro No.
ZY331100000125      4251597404399     12626496133
ZY330700001052      4251597420252     12681985699
ZY330700000180      4251597420054     12682315768
ZY330700001050      4251597420061     12682493359
ZY330700001061      4251597420108     12692200530
ZY330700001059      4251597420085     12692322589

[mr_oma]

@Zoomyo, these offers:

• 12626496133
• 12681985699
• 12682315768
• 12682493359
• 12692200530
• 12692322589

are finished. Do you want us to delete the products you have created in the catalog connected with these offers?

[Zoomyo]

@mr_oma, Yes please

[mr_oma]

@Zoomyo, unfortunately, we can't do this. There are offers attached to each of these products. The products in catalog may be needed in the future by other sellers.

[Zoomyo]

We accidentally uploaded these products twice. Therefore, we urge them to remove it. In order to prevent confusion on our part.

[Zoomyo]

We accidentally uploaded these products twice. Therefore, we urge them to remove it. In order to prevent confusion on our part. @mr_oma

[mr_oma]

@Zoomyo, what do you mean exactly? Because these products in the catalog are not duplicated and your offers are ended. We do not remove products from our catalog at the request of sellers without proper reason.

[Zoomyo]

@mr_oma,

"Because these products in the catalog are not duplicated and your offers are ended."

As you can see we have duplicate product. And all above mentioned SKUs have duplicates.

We accidentally submitted some products twice, as I mentioned. So, we want to get rid of them. All ended listings include a few errors that we made. I therefore request the deletion of this SKUs ended listing. As we become confused when stock is updated.

I hope you now see how things stand.

looking forward to your assistance

[nat_not]

@Zoomyo In the uploaded screenshot, I see different offers associated with the same product. One active and one ended. Go to that tab, find the ended offers, select "AKCJE" next to the appropriate offer, and then the delete option.

[Zoomyo]

@mr_oma, @nat_not 

I apologise for the inconvenience, but I still can't locate the "AKCJE" option. Could you perhaps help me?

[nat_not]

@Zoomyo What do you see on the right side, when you click on the three dots next to the selected offer?

[Zoomyo]

@nat_not

When I click on the three dots, I see this.

[nat_not]

@Zoomyo Are you sure you are in the My Assortment tab?

[Zoomyo]

@nat_not

Yes, I am in the "My assortment" tab.

[nat_not]

@Zoomyo I consulted the matter and it turned out that the option to delete offers has been withdrawn. In this situation, use the "HIDE" option available on the green bar after selecting the right offer. It should help.