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@Client:110507103 Have you tried to contact the sellers about this issue? If they inform about shipping to Germany and you can't use it, probably the problem is in the settings they have entered or the lack of important data, e.g. number EPR.
Hello Natalia,
thank you for your answer, I tried to contact them directly but it seems like the communication is not working properly due to my lack of knowledge in Polish. I will give it a shot once more. Thank you! Antoine