Item not received

[Client:101215575]

I bought something here, and my order shows that the payment was successful, but the seller said that he did not receive any money. Then my bank card also shows that the payment was successful, but I did not receive any refund. What happened? Looking forward to your reply

[nat_not]

@Client:101215575 Give me your order number.

[Client:101215575]

Sorry，I didn't find the order number, only the payment slip number: 45e67455-1dcc-11f0-8fdf-c124d3f84385

[Client:101215575]

Sorry I didn't find the order number, only the payment slip number: 45e67455-1dcc-11f0-8fdf-c124d3f84385

[RaBarbar_ka]

@Client:101215575 the order appears in the system as paid. Please open a discussion with the seller to clarify the matter. If you need help in this discussion, you can ask our support team for help.