Order No received

[Client:111837672]

Hello,

I order but i didn't have news from the seller. I sent a message today if they sent the package, i have no answer... I **piiip** you help me for being refund, thank you.

[_HolaOla_]

@Client:111837672 We will try to help, but please send me an order or offer ID. 

[Client:111837672]

Hello again, this is what you asked me: https://allegrolokalnie.pl/oferta/zestaw-magistrali-acv-canbus-acv-1213244615

I sent a new message this morning but always no answer from him. I ask to be refunded, please.

[Monika__L]

When did you buy it? 

[Client:111837672]

06/06/2023

[Monika__L]

transport costs very expensive....

[Client:111837672]

Yes and i paid it but i always am waiting he gives me the traching order but nothing from him...

[nat_not]

@Client:111837672 If you have not received a response from the seller so far, start a discussion. The seller will have to send an explanation within 24 hours. If he fails to do it, our employee will join the mediation.

[Client:111837672]

Ok I just did it.

[Client:111837672]

Hello, I heard about the seller. He tells me he has not seen my messages when there was a sign who show he saw them. Then, he told me he send my order, he gave me the tracking order in pdf, i check it and I see it's not my postal address. Then, I want to be refunded and cancel this order definitely. Thanks for your help.

[Client:111837672]

Always in stand-by and no answer from tnt... and the seller no news too

https://www.tnt.com/express/fr_fr/site/outils-expedition/suivi.html?searchType=con&cons=153769084

[_HolaOla_]

@Client:111837672 I checked your discussion with the seller and today you sent a new message so right now please wait for his response. 

[Client:111837672]

I think you could communicate with him because no news from him and TNT...

[Monika__L]

Who? We???

[Client:111837672]

Moderators...

[la_nika]

@Client:111837672 please ask for our help in the discussion. 

[Client:111837672]

I just did it

[Client:111837672]

Always no news from the seller after your message on the discussion...

[la_nika]

@Client:111837672 he has time till today (19:40), if he still doesn't reply, please ask for our help in the discussion again. Don't worry, we will help you solve this. 

[Client:111837672]

ok, thank you so much !! In all case, I wanna be refunded for now ! He can keep the adaptor.