refund not processed

[Client:106738872]

i bought an item it was not delivered, requested for a refund but still haven't  heard anything from the seller.  

[ko_alka]

@Client:106738872 Hello. Do you mean order number 6deafcc0-62b6-11ed-b0f9-2bfd33d2aed6 (12.11.2022)? 

[Client:106738872]

yes please advise on when i should expect my refund

[la_nika · Accepted solution]

@Client:106738872 I'm sorry you didn't receive your purchase, you will get the refund from Allegro Protect, your application has been accepted, so you will receive the money in next few days 🙂 

[Client:106738872]

thank you