Why my account is blocked? Please help

[Client:101590853]

Hello. My account is blocked so I can't bid any item... What should I do?

[mdrogeria]

otrzymałeś maila od allegro o powodzie blokady , zastosuj się do wskazówek w nim umieszczonych .

[Client:101590853]

but I have not got any letter about it 

[pinsplash]

@Client:101590853 check spam box

[mdrogeria]

sprawdź również w spamie , niebawem moderatorzy pomogą . @mr_oma @la_nika @nat_not @_HolaOla_  

[xyz96]

@Client:101590853 Please contact us here; https://allegro.pl/pomoc/kontakt?kategoria=28111aef-fc3d-4ee0-a94e-d1d7ac01fa65&subjectId=fed698b4-f...

[nat_not]

@Client:101590853 Wait for an email. You will receive it shortly. Additionally, remember to fill in the personal information on your account.

[Client:101590853]

how can I activate my account???. it was blocked

[Client:101590853]

hello... I would like to bid items but my account was blocked.. what should I do ?

[mr_oma]

@Client:101590853, I see that you are explaining the blockade by e-mail with us. You have been asked for additional verification. Please follow the guidelines. Continuing this correspondence will speed up the resolution of this matter. 

[Client:101590853]

but you did not answer to my question..  what should I do for activate my account?

[mr_oma]

@Client:101590853, all activities that will help in clarifying this matter have been presented to you in the e-mail. 

[Client:101590853]

but  I have not received any message about it. please resend it

[mr_oma]

@Client:101590853, please check your email inbox. The title of the e-mail should contain this case number: 16224132. 

This is a reply to the message you wrote to us on June 29 after 11am.

[Client:101590853]

Good morning... I answered to your message by number  16224132... Let me know when my account will be unblocked ?

[Client:101590853]

Hello. I sent selfie even my passport... so why my account is blocked ??

[la_nika]

@Client:101590853 you received our answer in the e-mail. I can't add anything more to that.