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About Rating

Client:107899359
#7 Wielbiciel#

The buyers gave negative ratings and then I contacted them, refunded them, all failed...What to do ? Really suffer a lot from the ratings. Is there any way to improve rating % ? Who can help me? 

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3 ODPOWIEDZI 3

zigbrith
#8 Zapaleniec#

What are the reasons for negative ratings? Are they mostly "Item not as described" or "Seller communication" or both? Did the Buyers leave any comments?

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Client:107899359
#7 Wielbiciel#

A buyer left comments not as described and I refunded her, sent her request to edit rating, failed. The other buyer gave a bad rating but left no comments . I contacted her and was going to refunded her but found that order had been refunded...

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zigbrith
#8 Zapaleniec#

Could you post link to the listing or provide with listing number?

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