Account Registration

[linghe]

Dear allegro officials, I am still in the process of repeated verification and I am getting the result that the identity is not confirmed, I have tried to replace the photo with a clearer one but I am still getting the same result, please let me know what I need to do in order to move to the next step, I want my problem to be solved, please help me to contact the external vendor to verify the situation, here is the link to my verification:
https://salescenter.allegro.com/business-account/identity-verification-v2?associateId=3423748e-26c1-... operators=PAYU&operators=ALLEGRO_FINANCE

I would like to get the contact information of my account manager in Chinese.

[la_nika]

@linghe please write about this matter using the form. The advisor will be able to verify your application with the payment operator.

[linghe]

I have contacted but it always takes them a few days to reply to my messages and my problem has never been resolved

[Sa_nova]

@linghe I'm sorry, but we are not in a position on the forum to help you with your account activation. Therefore, if you have additional questions on this matter, please send them in response to the ticket number 49680412. 

[linghe]

Jestem w kontakcie, mogą odpowiadać na wiadomości tylko raz lub dwa razy dziennie, spędziłem na tym 4 lub 5 dni i zawsze dają mi tę samą historię o tym, że mój identyfikator nie jest jasny, zmieniłem identyfikator 4 lub 5 razy lub kazali mi sprawdzić dokumenty i nigdy nie rozwiązałem mojego problemu!