Activation Allegro account

[Mihai506]

Hello, I'm from Romania and I've been trying for many days to activate my account, but being from another country I can't send 1 zlot, do you think you can help me to activate the account in another way?

[w_kiwi]

@Mihai506 I will consult your application. I'll be back with an answer soon.

[la_nika]

@Mihai506 you can send more than 1,01 PLN, but you have to make the payment because this is a way to confirm your bank account. 
The payment will be return to your account. 

[Mihai506]

I make the pay But my account no activated

[la_nika]

@Mihai506 please send the confirmation of the payment to spolecznosc@allegro.pl if you did the payment more than 3 days ago. 

[la_nika]

@Mihai506 hi! You did the payment from a technical account (starting with PL) and this is why it can't be accepted. You have to make this payment from your Revolut account (starting with GB, LT or FR) in foreign currency. Below you will find an instruction how to do this.

In the Revolut app, go to "account".
Next to the available amount you have a small slider, click on it and change it to euro, there will be a balance in euro, also the flag on the right will change
international transfer - Poland PLN jumps out again automatically.
Click on the "currency" - Search for euro, at the bottom "Balance" you must also change it to euro, if you do it correctly, only euro currency will be visible, then you make a transfer.

[Mihai506]

I made the payment as I was told and the account is not active. I received the money back but the account is not activated

[_HolaOla_]

@Mihai506 if you made a money transfer and received it back, right now just wait. We will check the status of your verification and I will return here with details when I will get a reply from our team.  

[Mihai506]

hello, 2 days ago I made an import from a platform to enter my products on allegro, they were supposed to be ready in 48 hours and they passed. can you tell me the status of the process? my email address is [edit]

[_HolaOla_]

@Mihai506 can you explain where exactly did you make this import? 

[Mihai506]

Bigbuy to allegro

[Mihai506]

On bigbuy is finish , now i wait for up on allegro 

[Mihai506]

can you help me????

[la_nika]

@Mihai506 sorry that you are waiting for a reply, but I need more information from you, because I'm, not sure how you imported this. 
Because how I understand it you are downloading all your offer from Bigbuy and then you can upload all these offers from a file (here you will find more information about this).  
Unless you doing this via BaseLinker, but in this case you should contact support from BaseLinker. 

[Mihai506]

if i dont have account activated i can make import? 
I make pay yestarday for activation account

[la_nika]

@Mihai506 to do so you have to have activated company account, so please wait for the activation of your account. 

[Mihai506]

i wait..

[la_nika]

@Mihai506 I've checked it and there are two things that need clarification:
1. You have a regular account and to do the import, you have to have a company account on Allegro. 
2. Your regular account is still not active to change it, please contact us via this form and send the confirmation of a verification payment, we will help you with the verification. 

[Mihai506]

ok, i make a pay for activation account , Can you activate ?

[la_nika]

@Mihai506 as I mention previously, please contact us via this form and send the confirmation of a verification payment, we will help you to activate the account.