My account shows"The ability to sell from your account is currently suspended. This may be due to unpaid bills, need for re-verification, or other violations of the Terms & Conditions. To lift the sales suspension, pay any outstanding amounts or contact us."
I have checked the indicators and also asked customer service, the reason is due to slow response to customer information.
I explained to the customer and sent an improvement plan to the customer service, but none of them have been resolved.
What should we do in this situation? Currently, all links are showing as unsellable.
What can I do to restore my account and continue selling? How long will the account be suspended?
Hi, @AMICCAR! Yesterday, we sent you a message in email request number 59579137. We have not received a reply from you or the required information. Please reply to our message and continue the e-mail correspondence regarding the account block.
Hello,
Okay, I have replied to the message regarding email number "59579137".
I hope the respected customer service team can reply to me as soon as possible after seeing my message and help me solve this problem.
Thank you!
salute