Money withdrawal

[Client:113670291]

I sold my item on Allegro. Verified my personal details in Przelew24 and in PayU.
But I still see "MAKE PAYOUT" button in disabled state.

 

 How can I order withdrawal?

Thank you.

[nat_not]

@Client:113670291 Your Allegro account is blocked, so you do not have access to the funds accumulated in your Allegro Finanse balance. You must first clarify the account blocking issue.

[Client:113670291]

@nat_not Thank you very much for the answer. I have already written twice through the contact form. But no one has answered me for several days now. Are there other options for contacting the Safety department? I made the only sale of my personal laptop and now I cannot withdraw funds. But the buyer already has the laptop and I cannot return it.

[Client:113670291]

@nat_not Also, nowhere on the Allegro website does it indicate that the account is blocked, which is strange.

[la_nika]

@Client:113670291 this information is visible here:

Your first contact was made yesterday, I have to ask for your patience.