I would like to know why it is charged multiple times
I confirm, I just sent a package, no second time
Why is the fee returned after deducting the fee?
I would like to know if there is a mistake in the operation, resulting in multiple deductions, or other it is wrong
I see the deducted commission here
the second fee is deducted, and then returned, and the third time the fee is deducted,
This is what makes me wonder
I followed your website and searched, but didn't get my answer
I know there are some deductions to be made every month
But I checked from January today to the present, the first time such a problem occurred, the order in June, the order was in June, it should be deducted in June, but it was deducted in July,
Although it has been refunded, I still don't understand why there is such an operation
I have checked the data for nearly a year and have not encountered such a problem.
I hope you can help us find the answer as soon as possible, I am very anxious, we all want to know the result, and I can't solve the problem
@PrzydaSie_sklep In the screenshot you sent, you highlighted 3 items, of which the first (June 7) is the sales commission, and the other two are the charged and deducted shipping fee. There is no error here. Please write why you think these fees should not be charged.
@PrzydaSie_sklep Please send me the order numbers to which your questions refers. You have hidden them in the screenshot.