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Hello,
My sales account is set to English, and I upload listings using the English bulk import file (bulk-import_v6.3_en). Everything in the file is in English, and the upload process works without issues.
However, after uploading, when I go to Sales Center - My Assortment to edit the listings, the page automatically switches to Polish. It also requires me to fill in the fields in Polish, while the data from my uploaded file remains in English.
I tried to change the language settings back to English, but the page always instantly switches back to Polish. This makes it impossible for me to manage listings that are imported via the bulk file in English.
I noticed in the community that another seller reported a similar issue, but in the opposite direction (from Polish automatically switching to English), and I also saw that this problem was not resolved.
Could anyone please assist me with this issue?
@EMKEGmbH Could you please send a recording of the problem to spolecznosc@allegro.pl? Please include a link to this thread in the email. I will then verify the situation.
Thank you for your quick reply! I have sent the video by email.
@EMKEGmbH Thank you! I am already working on your case.
@Sa_nova Any findings on this issue so far?
@EMKEGmbH Hi! Yes 🙂
Offers are always created in the base language for the account registration service. Only the interface is translated. Therefore, for a Polish account working on an English file, offers are created in Polish.
@Syrena_zT Thank you for your explanation. Is there perhaps any other suggestion or solution? I need to upload nearly a thousand products, and managing my offers in Polish is very difficult. On the other hand, adding them one by one through the English interface would take an enormous amount of time.
@EMKEGmbH I'm very sorry, but right now we don't have any suitable solution to upload this data as a group in English.