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The buyers gave negative ratings and then I contacted them, refunded them, all failed...What to do ? Really suffer a lot from the ratings. Is there any way to improve rating % ? Who can help me?
What are the reasons for negative ratings? Are they mostly "Item not as described" or "Seller communication" or both? Did the Buyers leave any comments?
A buyer left comments not as described and I refunded her, sent her request to edit rating, failed. The other buyer gave a bad rating but left no comments . I contacted her and was going to refunded her but found that order had been refunded...
Could you post link to the listing or provide with listing number?