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There is no PDF A6 to print?

NarzrIe
#8 Zapaleniec#

When I use the new version for delivery, at the end, there is no option to choose PDF A6 printing, what should I do?QQ截图20220111182028.jpgQQ截图20220111182204.jpg

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5 ODPOWIEDZI 5

nat_not
Moderatorka
Moderatorka

@NarzrIe In "Wysyłam z Allegro" settings, you can set the format in which we will generate labels for orders. You should change the format and click [save], and we will already automatically save the next labels in the format of your choice.

   Natalia
   Moderatorka
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NarzrIe
#8 Zapaleniec#

QQ截图20220112132337.jpgWe have set it up, but in the new version "SEND PARCEL", there are 3 files downloaded at the end, and they are not PDF A6QQ截图20220112132718.jpg

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NarzrIe
#8 Zapaleniec#

how to solve?

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GrawlasSP
#9 Pomysłodawca#

At the moment it's up to Allegro to solve it in "new" version of "Wysyłam z Allegro".
After clicking Send Parcel in Orders, there should be a bar with button to show previous version, use it for now until they fix it.

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la_nika
Moderatorka
Moderatorka

@NarzrIe I'm sorry for the inconvenience with new look of our tool. Is it possible that you changed the size of an label in the new version of Wysyłam z Allegro but you are making the labels in the old version? Because that can generate problems with this. 

   Monika
   Moderatorka
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