Parcel stuck inside the box

[Client:134746034]

@Syrena_zT@N_Nitka28@RaBarbar_ka@MiMary@w_kiwi@Sa_nova@la_nika@nat_not@_HolaOla_ 

Dear moderators, 

I confused the parcel lockers and kept trying to open the wrong one. Since the correct Allegro One Box was nearby, it actually opened a few times, and it seems that some random person closed it. At least that’s what they told me once I finally got to the correct parcel box.

Now the parcel status shows as “collected,” and I’m worried it’s still in the parcel locker and I'm not able to pick it up. Please assist.

My order number is 86c85fb0-eb13-11f0-b558-79c92d00b065

[Sa_nova]

@Client:134746034 I will look into this situation and get back to you with more information. 

[Sa_nova]

@Client:134746034 We have blocked the locker where your package was stored. Please go to the correct Allegro One Box and call our hotline 616 306 886. 😊

[Client:134746034]

I have managed to get the parcel! Thank you for your prompt help @Sa_nova 
Have a great end of the week!

[az1rael]

On that maschine you should have a phone number to call on it then you box will be opened remotly.