Items not delivered

[Client:88192867]

Hello, 

I bought 2 pieces of LA girl concealer fawn from a seller here about a week ago. I haven't received the said items, and the seller doesn't respond to my messages or calls. I need to know what's going on! 

Thanks.

[maxr01]

Can you provide the auction number?
Translated by google translator.

[kytorr]

If items were paid successfully and not delivered on time you can open dispute and claim it see some guidance here --> https://allegro.pl/help/for-buyers/transaction-difficulties/i-have-been-waiting-a-long-time-for-deli...

if this does not work you can (after 14 days ) open POK to get your funds immediately:

https://allegro.pl/help/for-buyers/buyer-protection-program/what-to-do-to-receive-compensation-under...

Hope this will help.

[xyz96]

@Client:88192867 

Open the discussion; https://allegro.pl/dyskusje/nowa?source=LOKALNIE and ask. The seller is obliged to respond within 24 hours on working days. Then an Allegro employee will help you there.