the verification matters

[timz_pl]

My account verification failed to pass.
It still talked these two problems:
1. the pep statement need to signed in person, but it do not allow the scanning /copy / printer typer. I do not know how to realize.
2. About the ID card, the picture is very clear. I am suspecious that the relative staff even did not check the material.
I need allegro staff help me to solve the verification matters. Thanks!

[ko_alka]

@timz_pl Hi, what verification do you mean? Can you give me the number of the correspondence you have regarding this matter? The business account you are writing from is verified. PayU withdrawals are also active.

[timz_pl]

This

[timz_pl]

This is about the Company Verification.

[timz_pl]

By the way, I could not ask help from email channel in allegro contact, because the email could not send. Therefore, I came here.

[timz_pl]

I can barely contact allegro staff via email for a long time, the situation is as shown in the picture, the email cannot be sent.

[Exqline]

hi，请问你有解决这个问题吗，我也遇到了一模一样的问题😐  邮件一直发不出去，审核也不通过 求助无门，哎，奇了怪了