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Wrong package size

Client:110502100
#7 Wielbiciel#

I was choosing a too small size to print out the label, now I cannot change it anymore. I only can print the same label... Any ideas @w_kiwi @ko_alka @la_nika @nat_not @_HolaOla_ could you please remove the label? Kind regards Claus

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Client:110502100
#7 Wielbiciel#
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Client:110502100
#7 Wielbiciel#

?

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la_nika
Moderatorka
Moderatorka

@Client:110502100 all shipments on the account you are writing from have already been sent. Which shipment are you referring to?

   Monika
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Client:110502100
#7 Wielbiciel#

 

This is the shipment, I was opening the inpost locker, after that I found out that the package is too big -(only 1 cm) but it doesnt fit. So I couldnt send, I just closed it again. Now it looks like it has been send. But I still have it, So I need a label for the biggest locker. Very sorry, Thank You

Bought by micbuchi

Aug 27, 2024, 17:51

You sell with Smart!000 zloty

You are SMART! You sell without shipping costs, regardless of the size of the package.

Total amount:649 zloty

including allegro inpost parcel lockers 0,00 PLN

 

The buyer paid for the item

Payment ID: d7e7634b-d199-4b26-8aa9-6ac18216ca9b

 

 

 

Delivery

Order Status: Shipped

Tracking number: 660166067403955120619389

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RaBarbar_ka
Moderatorka
Moderatorka

@Client:110502100 Your parcel has a status of ‘shipped’, so we cannot cancel the label. The quickest solution would be to contact InPost. Describe the situation and ask for the parcel to be cancelled. 

   Basia
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