Allegro Pick-up at ORLEN Paczka pick-up point

[varvikasbrand]

Hello. When we have orders with delivery Allegro Pick-up at ORLEN Paczka pick-up point, it is indicated on the map https://allegro.pl/kampania/allegro-delivery/znajdz-nas that we can dispatch the parcel via Allegro One Box, zielony automat. But when we try to - it does not open doors because of the error. Why? What did we do wrong?

@N_Nitka28@RaBarbar_ka@MiMary@w_kiwi@Sa_nova@la_nika@ayo80@nat_not@_HolaOla_ 

[RaBarbar_ka]

@varvikasbrand if the buyer has chosen the Allegro One Box method - delivery today, you will only send the parcel by courier.
Please indicate the delivery number and I will verify the case. 

[varvikasbrand]

Order number 79feb5f1-b184-11ef-a44c-1573511cc1d1

[RaBarbar_ka]

@varvikasbrand what message appeared when sending the parcel?