Lost package

[Client:69889441]

  @San_set @gdvorek @Syrena_zT @matt_rose @N_Nitka28 @RaBarbar_ka @MiMary @w_kiwi @Sa_nova @la_nika @nat_not @_HolaOla_ @San_set @gdvorek @Syrena_zT @matt_rose @N_Nitka28 @RaBarbar_ka @MiMary @w_kiwi @Sa_nova @la_nika @nat_not @_HolaOla_

 

 

It is lost. I have no code to collect it, the system hasn’t updated anything, and the status still shows “in transit.” Calling ORLEN Paczka doesn’t help. I wasted my time going to Żabka twice and still got no solution.

Now I’ve lost my money, but I don’t have the product, so I honestly don’t know what kind of service I am getting here. The courier company hasn’t responded, despite me going to the Żabka shop twice over the past two days. The Allegro app is broken, and the seller can’t help because it’s beyond her control.

No party is actually helping me, and I’m leaving for home tomorrow. How many complaints am I supposed to write before someone actually helps me? Can someone just give me a **piiip** collection code?!

[gdvorek]

@Client:69889441 

I am looking into your case and will get back to you with an answer as soon as I have more information.

[gdvorek]

@Client:69889441 

We have contacted the carrier regarding this package. Due to the statuses loading incorrectly, you did not receive a notification.

Currently, the package has a temporary status, and an Orlen Paczka advisor will contact the Żabka store where the package is directed to ask if they have it in stock. If so, they will ask them to scan it, and then you will receive a pickup code.

[Client:69889441]

Hi, any update yet? I still don’t have the code

[gdvorek]

@Client:69889441 

When we have additional information, we will get back to you.

[Client:69889441]

Hello, any update yet?

[Syrena_zT]

@Client:69889441 we don't have any further information at the moment. As soon as we know more, we'll let you know.