Allegro Suport - How does it work?

[SuportBicicleta]

Hello,  @julienail @N_Nitka28 @RaBarbar_ka @MiMary @w_kiwi @Sa_nova @la_nika @ayo80 @nat_not @_HolaOla_  

Hello, @julienail @N_Nitka28 @RaBarbar_ka @MiMary @w_kiwi @Sa_nova @la_nika @ayo80 @nat_not @_HolaOla_  

We have been selling on Allegro for more than a year and are trying to get in contact with someone from support.

I have been submitting tickets, but I don’t receive any notifications regarding the responses. I only receive an email for customer satisfaction. How can I provide feedback on customer satisfaction when I don’t see any discussions or can’t find a section on the platform with "submitted requests"?

I desperately need to resolve some financial issues and have not found any way to discuss them with someone.

I tried also to contact everybody from Allegro on linkedin to understand how you operate.

Please help.

Thanks,
Stefan