refund

[MEJEEU]

Hello, Client has canceled the order, I have applied for a refund, but the customer has not received the refund, may I ask if the refund is successful, how should I refund the buyer, thank you

[nat_not]

@MEJEEU Please provide the order number you are writing about.

[MEJEEU]

谢谢，请问这是 订单号吗   ？92591360-10aa-11ee-aaa4-976c32667ad6   

[w_kiwi]

@MEJEEU The payment is currently being processed. 

[MEJEEU]

The refund failed, and in "the Discussion opened by buyer" Allegro said “Refunding via Allegro is not possible” ， i don't understand

[_HolaOla_]

@MEJEEU the refund from yesterday is cancelled, but you have already started a new one and it's in progress so please wait.