Cant send by inpost mini curier because of mistake

[Tekhnoservice]

  @N_Nitka28 @RaBarbar_ka @MiMary @w_kiwi @Sa_nova @la_nika @ayo80 @nat_not @_HolaOla_ Hello. Do you speak english?
I sold item by payment method cash on delivery. unfortunately ive made mistake when i add delivery method Inpost mini curier but i dont have contract with inpost to send it and now i cant generate parcel number by allegro interface .

So i decide it to send by Inpost by myself and now i want to know what total amount of cash on delivert for buyer i have to write. Price of products is 23.56 price delivery by minicier is 14,45. So do i have to pay for delivery and make total cash on delivert ammount 14.45+23.56=38,01?

[N_Nitka28]

@Tekhnoservice Hello 🙂 Please provide your order number. This will help me verify your case.

[Tekhnoservice]

This is order number 16390825363 @N_Nitka28 

[N_Nitka28]

@Tekhnoservice This is offer ID. Please write the order ID. 

[Tekhnoservice]

This one? @N_Nitka28 

44b3f1d0-8b9b-11ef-a6e7-3fd6bafa8e28

[MiMary · Accepted solution]

Hi, @Tekhnoservice. Hi, the cost of the delivery must be exactly what the customer saw when placing the order. So if the cost of the order was 38,01 PLN, this is how much the customer should pay on delivery.